VUSION Cloud Status

All Systems Operational

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You will find here the current status of our platform VUSION Cloud, on both APIs and graphical interface VUSION Manager. Subscribe to updates to be notified in case of a scheduled maintenance and incidents.

Europe Operational

VUSION Manager - Europe Operational

VUSION Cloud API - Europe Operational

Americas Operational

VUSION Manager - Americas Operational

VUSION Cloud API - Americas Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 9, 2025

No incidents reported today.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

Item integration and matchings API unavailable

Resolved - No further consequence has been detected, and all systems are fully operational again.
The incident is now closed.
Dec 4, 12:14 UTC

Monitoring - The fix has been implemented and services are fully usable again.
We are closely monitoring the situation.
Dec 4, 11:09 UTC

Identified - The issue has been identified, and a fix has been made as a workaround.
Impacted customers can now resume sending data, APIs are now fully reachable again.
Dec 4, 10:36 UTC

Investigating - Dear users,

An incident is currently affecting our platform in Europe, preventing matching and integration API calls to reach VusionCloud for a subset of customers. Clients may be experiencing 504 Gateway timeout errors while trying to reach VusionCloud
Our engineers are currently investigating the issue.

Affected customer are encouraged to wait until the incident is resolved before trying to send the calls again.
Dec 4, 09:55 UTC

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.