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You will find here the current status of our platform VUSION Cloud, on both APIs and graphical interface VUSION Manager. Subscribe to updates to be notified in case of a scheduled maintenance and incidents.

Europe Operational
VUSION Manager - Europe Operational
VUSION Cloud API - Europe Operational
Americas Operational
VUSION Manager - Americas Operational
VUSION Cloud API - Americas Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 30, 2026

No incidents reported today.

Sep 29, 2026

[Europe][America] Transmission systems infrascture update
Completed - The scheduled maintenance has been completed.
Sep 29, 16:00 UTC
Verifying - All operations are now completed. Verification is currently underway.
Sep 29, 15:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 07:00 UTC
Scheduled - Dear Customer,

On September 29, 2026, the VCloud Azure infrastructure will undergo an exceptional maintenance operation that could not be completed during the September release. This maintenance will take place throughout the day and involves updates to a significant portion of our transmission infrastructure.

This maintenance requires several services and network connections to restart. During these restarts, Access Points may appear offline for a few seconds. Stores will then reconnect and automatically complete the onboarding process again. Short interruptions may occur at different times throughout the maintenance window. No action is required from your teams.

We apologize for any inconvenience this maintenance may cause and thank you for your understanding.

Official communication can be found here : https://ses-esl.atlassian.net/wiki/spaces/VRN/pages/6725927520/23+09+2026+Exceptionnal+infrastructure+maintenance+on+the+29+09+2026

Kind regards,
Vusion Cloud Team
Sep 23, 14:44 UTC

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

[Europe] VUSION Cloud maintenance
Completed - The scheduled maintenance has been completed.
Sep 22, 16:07 UTC
Verifying - Verification is currently underway for the maintenance items.
Sep 22, 15:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 11:00 UTC
Scheduled - Dear customers,

As part of our regularly scheduled maintenance, VusionGroup’s Cloud Operations will perform maintenance on your system. During this maintenance window, our team will be performing essential updates to enhance system performance and security. This maintenance is planned for a maximum of four (4) hours, with an expected service disruption of around ten (10) minutes. During this time, you may experience minor disturbances on matchings and data integration, as well as delays in your transmissions. However, you will still be able to use the system as usual throughout the maintenance period.

This maintenance is implemented according to best practices, and the window is provided to allow VusionGroup’s engineers to respond to any unforeseen issues that may occur with this change.

We would also like to inform you that since June 2026, we have resumed the Access point endpoint migration started in 2024. Official communication can be found here : https://ses-esl.atlassian.net/wiki/spaces/VRN/pages/6106742787/30+03+2026+June+2026+Access+point+endpoint+migration

Thank you for your understanding and continued trust.

VusionGroup Team

Please check VUSION Docs for more information: https://ses-esl.atlassian.net/wiki/spaces/VRN/overview
Sep 8, 14:27 UTC

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

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