All Systems Operational

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You will find here the current status of our platform VUSION Cloud, on both APIs and graphical interface VUSION Manager. Subscribe to updates to be notified in case of a scheduled maintenance and incidents.

Europe Operational
VUSION Manager - Europe Operational
VUSION Cloud API - Europe Operational
Americas Operational
VUSION Manager - Americas Operational
VUSION Cloud API - Americas Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 25, 2022

No incidents reported today.

Jun 24, 2022

No incidents reported.

Jun 23, 2022
Resolved - The situation is now stable and transmissions are processed as usual.
We will keep on monitoring and will work on improving to avoid such incidents to happen and to identify issues as soon as possible.
The whole team sincerely apologizes for the impact to affected customers.

Jun 23, 18:13 UTC
Monitoring - A fix has been deployed and operations have been recovered. All transmissions have been processed.
Our engineers keep monitoring the situation.
We would like to present our deepest apologies for the issue.

Jun 23, 13:04 UTC
Identified - Dear customers,

On the 23th of June, a subset of our Europe-based customers may experience delays on transmissions.

Our engineers are aware the issue and are working on deploying work-around in order to retrieve standard operations. Please be assured that no transmission has been lost.

All SES-imagotag CloudOps team sincerely apologize for the impact to affected customers.

Jun 23, 12:02 UTC
Jun 22, 2022

No incidents reported.

Jun 21, 2022
Completed - The scheduled maintenance has been completed.
Jun 21, 14:55 UTC
Verifying - Verification is currently underway for the maintenance items.
Jun 21, 14:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 12:00 UTC
Scheduled - Dear customers,

As part of our regularly scheduled maintenance, SES-imagotag’s Cloud Operations will perform a maintenance on your system. During this maintenance, we will update the VUSION Cloud platform in order to improve your environment.

Clients are advised to reschedule any activities that could potentially generate transmission events, outside of this maintenance. This maintenance is planned for maximum three (3) hours, the expected service disruption is around ten (10) minutes. During this maintenance, you might experience minor disturbances on matchings and data integration, and delays in your transmissions.

This maintenance is implemented according to best practices, the window is given to allow time for SES-imagotag’s engineers to respond to any unforeseen issues that may occur with this change.

Maintenance summary:
- General updates on the environment (improvements and bug fixes)

Thank you for your understanding,
SES-imagotag team
Please check VUSION Docs for more information: https://ses-esl.atlassian.net/wiki/spaces/VRN

Jun 13, 10:04 UTC
Completed - The scheduled maintenance has been completed.
Jun 21, 09:45 UTC
Verifying - Verification is currently underway for the maintenance items.
Jun 21, 09:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 07:00 UTC
Scheduled - Dear customers,

As part of our regularly scheduled maintenance, SES-imagotag’s Cloud Operations will perform a maintenance on your system. During this maintenance, we will update the VUSION Cloud platform in order to improve your environment.

Clients are advised to reschedule any activities that could potentially generate transmission events, outside of this maintenance. This maintenance is planned for maximum three (3) hours, the expected service disruption is around ten (10) minutes. During this maintenance, you might experience minor disturbances on matchings and data integration, and delays in your transmissions.

This maintenance is implemented according to best practices, the window is given to allow time for SES-imagotag’s engineers to respond to any unforeseen issues that may occur with this change.

Maintenance summary:
- General updates on the environment (improvements and bug fixes)

Thank you for your understanding,
SES-imagotag team
Please check VUSION Docs for more information: https://ses-esl.atlassian.net/wiki/spaces/VRN

Jun 13, 10:05 UTC
Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.

Jun 15, 2022

No incidents reported.

Jun 14, 2022

No incidents reported.

Jun 13, 2022

No incidents reported.

Jun 12, 2022

No incidents reported.

Jun 11, 2022

No incidents reported.