All Systems Operational
About This Site
You will find here the current status of our platform VUSION Cloud, on both APIs and graphical interface VUSION Manager. Subscribe to updates to be notified in case of a scheduled maintenance and incidents.
Europe
Operational
VUSION Manager - Europe
Operational
VUSION Cloud API - Europe
Operational
Americas
Operational
VUSION Manager - Americas
Operational
VUSION Cloud API - Americas
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 2, 2023
No incidents reported today.
Oct 1, 2023
No incidents reported.
Sep 30, 2023
No incidents reported.
Sep 29, 2023
No incidents reported.
Sep 28, 2023
No incidents reported.
Sep 27, 2023
No incidents reported.
Sep 26, 2023
Resolved -
Dear customers,
the maintenance has been completed and our monitoring shows stability. Our engineers will keep monitoring in the next hours and days.
A complete root cause analysis report will follow in the following weeks.
We apologize for any inconvenience this may have caused and greatly appreciate your patience and understanding as we work to resolve this issue. Please know that our Cloud team is diligently working to ensure the best possible experience for you, our valued customers.
Sep 26, 19:24 UTC
the maintenance has been completed and our monitoring shows stability. Our engineers will keep monitoring in the next hours and days.
A complete root cause analysis report will follow in the following weeks.
We apologize for any inconvenience this may have caused and greatly appreciate your patience and understanding as we work to resolve this issue. Please know that our Cloud team is diligently working to ensure the best possible experience for you, our valued customers.
Sep 26, 19:24 UTC
Monitoring -
Dear Customers,
We have identified that some of our customers may experience delays in the update of their ESLs' status. This means that labels may remain in the "SYNCHRONIZING" status even though the transmissions have been successfully completed.
Please rest assured that the speed and execution of transmissions themselves remain unaffected, and you can still monitor the actual transmission progress on the label timeline.
To address this delay in updating the status of labels following transmission completion, we are conducting maintenance today from 2:30 pm to 6:00 pm UTC on our traceability module. This maintenance will not result in any downtime or impact on your transmission system. We also want to reassure you that no data has been lost as a result of this incident, and no action is required on your part.
We apologize for any inconvenience this may have caused and greatly appreciate your patience and understanding as we work to resolve this issue. Please know that our Cloud team is diligently working to ensure the best possible experience for you, our valued customers.
Thank you for your continued trust.
Sep 26, 15:28 UTC
We have identified that some of our customers may experience delays in the update of their ESLs' status. This means that labels may remain in the "SYNCHRONIZING" status even though the transmissions have been successfully completed.
Please rest assured that the speed and execution of transmissions themselves remain unaffected, and you can still monitor the actual transmission progress on the label timeline.
To address this delay in updating the status of labels following transmission completion, we are conducting maintenance today from 2:30 pm to 6:00 pm UTC on our traceability module. This maintenance will not result in any downtime or impact on your transmission system. We also want to reassure you that no data has been lost as a result of this incident, and no action is required on your part.
We apologize for any inconvenience this may have caused and greatly appreciate your patience and understanding as we work to resolve this issue. Please know that our Cloud team is diligently working to ensure the best possible experience for you, our valued customers.
Thank you for your continued trust.
Sep 26, 15:28 UTC
Sep 25, 2023
No incidents reported.
Sep 24, 2023
No incidents reported.
Sep 23, 2023
No incidents reported.
Sep 22, 2023
Completed -
The scheduled maintenance has been completed.
Sep 22, 10:10 UTC
Sep 22, 10:10 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 10:01 UTC
Sep 22, 10:01 UTC
Scheduled -
Dear customers,
We hope this message finds you well.
To enhance the stability of our system, we will perform today an exceptional maintenant of our Cloud platform. During this maintenance, a small subset of access points will be disconnected for a maximum duration of five (5) minutes.
Clients are advised to reschedule any activities that could potentially generate transmission events, outside of this maintenance. During this maintenance, you might experience minor disturbances on matchings and data integration, and delays in your transmissions.
This maintenance is implemented according to best practices, the window is given to allow time for SES-imagotag’s engineers to respond to any unforeseen issues that may occur with this change.
Thank you for your understanding,
SES-imagotag team
Sep 22, 09:24 UTC
We hope this message finds you well.
To enhance the stability of our system, we will perform today an exceptional maintenant of our Cloud platform. During this maintenance, a small subset of access points will be disconnected for a maximum duration of five (5) minutes.
Clients are advised to reschedule any activities that could potentially generate transmission events, outside of this maintenance. During this maintenance, you might experience minor disturbances on matchings and data integration, and delays in your transmissions.
This maintenance is implemented according to best practices, the window is given to allow time for SES-imagotag’s engineers to respond to any unforeseen issues that may occur with this change.
Thank you for your understanding,
SES-imagotag team
Sep 22, 09:24 UTC
Sep 21, 2023
No incidents reported.
Sep 20, 2023
No incidents reported.
Sep 19, 2023
Completed -
The scheduled maintenance has been completed.
Sep 19, 16:04 UTC
Sep 19, 16:04 UTC
Verifying -
Verification is currently underway for the maintenance items.
Sep 19, 16:00 UTC
Sep 19, 16:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 12:03 UTC
Sep 19, 12:03 UTC
Scheduled -
Dear customers,
As part of our regularly scheduled maintenance, SES-imagotag’s Cloud Operations will perform a maintenance on your system. During this maintenance, we will update the VUSION Cloud platform in order to improve your environment.
Clients are advised to reschedule any activities that could potentially generate transmission events, outside of this maintenance. This maintenance is planned for maximum three (3) hours, the expected service disruption is around ten (10) minutes. During this maintenance, you might experience minor disturbances on matchings and data integration, and delays in your transmissions.
This maintenance is implemented according to best practices, the window is given to allow time for SES-imagotag’s engineers to respond to any unforeseen issues that may occur with this change.
Maintenance summary:
- General updates on the environment (improvements and bug fixes)
Thank you for your understanding,
SES-imagotag team
Please check VUSION Docs for more information: https://ses-esl.atlassian.net/wiki/spaces/VRN
Sep 11, 12:14 UTC
As part of our regularly scheduled maintenance, SES-imagotag’s Cloud Operations will perform a maintenance on your system. During this maintenance, we will update the VUSION Cloud platform in order to improve your environment.
Clients are advised to reschedule any activities that could potentially generate transmission events, outside of this maintenance. This maintenance is planned for maximum three (3) hours, the expected service disruption is around ten (10) minutes. During this maintenance, you might experience minor disturbances on matchings and data integration, and delays in your transmissions.
This maintenance is implemented according to best practices, the window is given to allow time for SES-imagotag’s engineers to respond to any unforeseen issues that may occur with this change.
Maintenance summary:
- General updates on the environment (improvements and bug fixes)
Thank you for your understanding,
SES-imagotag team
Please check VUSION Docs for more information: https://ses-esl.atlassian.net/wiki/spaces/VRN
Sep 11, 12:14 UTC
Completed -
The scheduled maintenance has been completed.
Sep 19, 11:20 UTC
Sep 19, 11:20 UTC
Verifying -
Verification is currently underway for the maintenance items.
Sep 19, 10:02 UTC
Sep 19, 10:02 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 07:02 UTC
Sep 19, 07:02 UTC
Scheduled -
Dear customers,
As part of our regularly scheduled maintenance, SES-imagotag’s Cloud Operations will perform a maintenance on your system. During this maintenance, we will update the VUSION Cloud platform in order to improve your environment.
Clients are advised to reschedule any activities that could potentially generate transmission events, outside of this maintenance. This maintenance is planned for maximum three (3) hours, the expected service disruption is around ten (10) minutes. During this maintenance, you might experience minor disturbances on matchings and data integration, and delays in your transmissions.
This maintenance is implemented according to best practices, the window is given to allow time for SES-imagotag’s engineers to respond to any unforeseen issues that may occur with this change.
Maintenance summary:
- General updates on the environment (improvements and bug fixes)
Thank you for your understanding,
SES-imagotag team
Please check VUSION Docs for more information: https://ses-esl.atlassian.net/wiki/spaces/VRN
Sep 11, 12:13 UTC
As part of our regularly scheduled maintenance, SES-imagotag’s Cloud Operations will perform a maintenance on your system. During this maintenance, we will update the VUSION Cloud platform in order to improve your environment.
Clients are advised to reschedule any activities that could potentially generate transmission events, outside of this maintenance. This maintenance is planned for maximum three (3) hours, the expected service disruption is around ten (10) minutes. During this maintenance, you might experience minor disturbances on matchings and data integration, and delays in your transmissions.
This maintenance is implemented according to best practices, the window is given to allow time for SES-imagotag’s engineers to respond to any unforeseen issues that may occur with this change.
Maintenance summary:
- General updates on the environment (improvements and bug fixes)
Thank you for your understanding,
SES-imagotag team
Please check VUSION Docs for more information: https://ses-esl.atlassian.net/wiki/spaces/VRN
Sep 11, 12:13 UTC
Sep 18, 2023
No incidents reported.