All Systems Operational
About This Site
You will find here the current status of our platform VUSION Cloud, on both APIs and graphical interface VUSION Manager. Subscribe to updates to be notified in case of a scheduled maintenance and incidents.
Europe
Operational
VUSION Manager - Europe
Operational
VUSION Cloud API - Europe
Operational
Americas
Operational
VUSION Manager - Americas
Operational
VUSION Cloud API - Americas
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 2, 2023
No incidents reported today.
Apr 1, 2023
No incidents reported.
Mar 31, 2023
No incidents reported.
Mar 30, 2023
No incidents reported.
Mar 29, 2023
No incidents reported.
Mar 28, 2023
No incidents reported.
Mar 27, 2023
No incidents reported.
Mar 26, 2023
No incidents reported.
Mar 25, 2023
No incidents reported.
Mar 24, 2023
No incidents reported.
Mar 23, 2023
No incidents reported.
Mar 22, 2023
Resolved -
This incident has been resolved.
Mar 22, 17:02 UTC
Mar 22, 17:02 UTC
Update -
Dear customers,
The incident is now closed. All inputs that have been successfully received have been processed. The events' status have been updated and are available via API or via Manager UI.
Please make sure that all data inputs that were properly received, meaning that they did not get a status code as 200, have been retried on your side.
A report will be provided as soon as the complete root-cause analysis process has been completed.
On behalf of SES-imagotag, we deeply apologize for any inconvenience this may have caused and appreciate your patience and understanding during the resolution process.. Rest assured that our Cloud team is working continuously to provide the best experience.
Mar 22, 16:59 UTC
The incident is now closed. All inputs that have been successfully received have been processed. The events' status have been updated and are available via API or via Manager UI.
Please make sure that all data inputs that were properly received, meaning that they did not get a status code as 200, have been retried on your side.
A report will be provided as soon as the complete root-cause analysis process has been completed.
On behalf of SES-imagotag, we deeply apologize for any inconvenience this may have caused and appreciate your patience and understanding during the resolution process.. Rest assured that our Cloud team is working continuously to provide the best experience.
Mar 22, 16:59 UTC
Monitoring -
Dear customers,
We regret to inform you that a portion of our European customer base is currently encountering delays in the item update process. Our dedicated team of Cloud Engineers has identified this performance issue and is actively working to resolve it as swiftly as possible.
Please rest assured that we are committed to providing a seamless experience for all our users and are diligently addressing this matter. We apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time.
We will keep you informed of any updates or improvements regarding this situation. In the meantime, should you have any questions or require further assistance, please do not hesitate to reach out to our Customer Support team.
Thank you for choosing our services and for your continued support.
Mar 22, 12:58 UTC
We regret to inform you that a portion of our European customer base is currently encountering delays in the item update process. Our dedicated team of Cloud Engineers has identified this performance issue and is actively working to resolve it as swiftly as possible.
Please rest assured that we are committed to providing a seamless experience for all our users and are diligently addressing this matter. We apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time.
We will keep you informed of any updates or improvements regarding this situation. In the meantime, should you have any questions or require further assistance, please do not hesitate to reach out to our Customer Support team.
Thank you for choosing our services and for your continued support.
Mar 22, 12:58 UTC
Mar 21, 2023
Completed -
The scheduled maintenance has been completed.
Mar 21, 17:25 UTC
Mar 21, 17:25 UTC
Verifying -
Verification is currently underway for the maintenance items.
Mar 21, 17:08 UTC
Mar 21, 17:08 UTC
Update -
Dear customers,
the scheduled maintenance is still in progress. Our Cloud Engineers have encountered issues during deployment of changes. The root cause is a standard step of Azure that partially failed.
As consequence, the maintenance will take longer than scheduled and is expected to be done by 17:30 UTC.
Engineers do not expect any downtime in the last steps of the maintenance. For a subset of customer, transmitters may be offline during some minutes.
On behalf of SES-imagotag, the whole Cloud team would like to apologize for the impact and to thank you for your understanding.
Mar 21, 15:53 UTC
the scheduled maintenance is still in progress. Our Cloud Engineers have encountered issues during deployment of changes. The root cause is a standard step of Azure that partially failed.
As consequence, the maintenance will take longer than scheduled and is expected to be done by 17:30 UTC.
Engineers do not expect any downtime in the last steps of the maintenance. For a subset of customer, transmitters may be offline during some minutes.
On behalf of SES-imagotag, the whole Cloud team would like to apologize for the impact and to thank you for your understanding.
Mar 21, 15:53 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 13:00 UTC
Mar 21, 13:00 UTC
Scheduled -
Dear customers,
As part of our regularly scheduled maintenance, SES-imagotag’s Cloud Operations will perform a maintenance on your system. During this maintenance, we will update the VUSION Cloud platform in order to improve your environment.
Clients are advised to reschedule any activities that could potentially generate transmission events, outside of this maintenance. This maintenance is planned for maximum three (3) hours, the expected service disruption is around ten (10) minutes. During this maintenance, you might experience minor disturbances on matchings and data integration, and delays in your transmissions.
This maintenance is implemented according to best practices, the window is given to allow time for SES-imagotag’s engineers to respond to any unforeseen issues that may occur with this change.
Maintenance summary:
- General updates on the environment (improvements and bug fixes)
Thank you for your understanding,
SES-imagotag team
Please check VUSION Docs for more information: https://ses-esl.atlassian.net/wiki/spaces/VRN
Mar 13, 10:47 UTC
As part of our regularly scheduled maintenance, SES-imagotag’s Cloud Operations will perform a maintenance on your system. During this maintenance, we will update the VUSION Cloud platform in order to improve your environment.
Clients are advised to reschedule any activities that could potentially generate transmission events, outside of this maintenance. This maintenance is planned for maximum three (3) hours, the expected service disruption is around ten (10) minutes. During this maintenance, you might experience minor disturbances on matchings and data integration, and delays in your transmissions.
This maintenance is implemented according to best practices, the window is given to allow time for SES-imagotag’s engineers to respond to any unforeseen issues that may occur with this change.
Maintenance summary:
- General updates on the environment (improvements and bug fixes)
Thank you for your understanding,
SES-imagotag team
Please check VUSION Docs for more information: https://ses-esl.atlassian.net/wiki/spaces/VRN
Mar 13, 10:47 UTC
Completed -
The scheduled maintenance has been completed.
Mar 21, 10:53 UTC
Mar 21, 10:53 UTC
Verifying -
Verification is currently underway for the maintenance items.
Mar 21, 10:33 UTC
Mar 21, 10:33 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 08:00 UTC
Mar 21, 08:00 UTC
Scheduled -
Dear customers,
As part of our regularly scheduled maintenance, SES-imagotag’s Cloud Operations will perform a maintenance on your system. During this maintenance, we will update the VUSION Cloud platform in order to improve your environment.
Clients are advised to reschedule any activities that could potentially generate transmission events, outside of this maintenance. This maintenance is planned for maximum three (3) hours, the expected service disruption is around ten (10) minutes. During this maintenance, you might experience minor disturbances on matchings and data integration, and delays in your transmissions.
This maintenance is implemented according to best practices, the window is given to allow time for SES-imagotag’s engineers to respond to any unforeseen issues that may occur with this change.
Maintenance summary:
- General updates on the environment (improvements and bug fixes)
Thank you for your understanding,
SES-imagotag team
Please check VUSION Docs for more information: https://ses-esl.atlassian.net/wiki/spaces/VRN
Mar 13, 10:46 UTC
As part of our regularly scheduled maintenance, SES-imagotag’s Cloud Operations will perform a maintenance on your system. During this maintenance, we will update the VUSION Cloud platform in order to improve your environment.
Clients are advised to reschedule any activities that could potentially generate transmission events, outside of this maintenance. This maintenance is planned for maximum three (3) hours, the expected service disruption is around ten (10) minutes. During this maintenance, you might experience minor disturbances on matchings and data integration, and delays in your transmissions.
This maintenance is implemented according to best practices, the window is given to allow time for SES-imagotag’s engineers to respond to any unforeseen issues that may occur with this change.
Maintenance summary:
- General updates on the environment (improvements and bug fixes)
Thank you for your understanding,
SES-imagotag team
Please check VUSION Docs for more information: https://ses-esl.atlassian.net/wiki/spaces/VRN
Mar 13, 10:46 UTC
Mar 20, 2023
No incidents reported.
Mar 19, 2023
No incidents reported.