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You will find here the current status of our platform VUSION Cloud, on both APIs and graphical interface VUSION Manager. Subscribe to updates to be notified in case of a scheduled maintenance and incidents.

Europe Operational
VUSION Manager - Europe Operational
VUSION Cloud API - Europe Operational
Americas Operational
VUSION Manager - Americas Operational
VUSION Cloud API - Americas Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 1, 2026
[Europe] Azure Service Incident
Resolved - The Microsoft Azure incident affecting the infrastructure behind the **apa-eu-2.vusion.io** endpoint has been resolved.

Services have returned to normal operation, and any delayed messages have been processed. No data was lost during the incident.

We will continue to monitor the platform to ensure service stability.
Jul 1, 16:01 UTC
Monitoring - Microsoft has mitigated the Azure incident affecting the infrastructure behind the apa-eu-2.vusion.io endpoint.
Customers may still experience residual delays in data transmission while the service fully recovers.
No data has been lost. Any delayed messages and events remain queued and will continue to be processed.
We are monitoring the situation closely and will provide a further update once the service is fully stable.
Jul 1, 14:36 UTC
Identified - Dear VusionCloud users

We are currently experiencing a service disruption caused by an ongoing Microsoft Azure incident affecting the infrastructure hosting the **apa-eu-2.vusion.io** endpoint.

**Impact**
Customers using the **apa-eu-2.vusion.io** endpoint may experience delays in data transmission and processing.

**Important:** No data is being lost. Messages and events are being queued and will be processed once the Azure service is fully restored.

Our teams are actively monitoring the situation and the incident at Microsoft. We will provide updates as soon as more information becomes available or the incident is resolved.

We apologize for the inconvenience and appreciate your patience.
Jul 1, 08:29 UTC
Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026
[Europe] VUSION Cloud maintenance
Completed - The scheduled maintenance has been completed.
Jun 23, 16:00 UTC
Verifying - All maintenance operations are now over. We will keep monitoring closely.
Jun 23, 15:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 11:00 UTC
Scheduled - Dear customers,

As part of our regularly scheduled maintenance, VusionGroup’s Cloud Operations will perform maintenance on your system. During this maintenance window, our team will be performing essential updates to enhance system performance and security. This maintenance is planned for a maximum of four (4) hours, with an expected service disruption of around ten (10) minutes. During this time, you may experience minor disturbances on matchings and data integration, as well as delays in your transmissions. However, you will still be able to use the system as usual throughout the maintenance period.

This maintenance is implemented according to best practices, and the window is provided to allow VusionGroup’s engineers to respond to any unforeseen issues that may occur with this change.

We would also like to inform you that starting June 2026, we will resume the Access point endpoint migration started in 2024. Official communication can be found here : https://ses-esl.atlassian.net/wiki/spaces/VRN/pages/6106742787/30+03+2026+June+2026+Access+point+endpoint+migration

Thank you for your understanding and continued trust.
VusionGroup Team
Please check VUSION Docs for more information: https://ses-esl.atlassian.net/wiki/spaces/VRN/overview
Jun 9, 14:52 UTC
Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

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