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All Systems Operational
About This Site
You will find here the current status of our platform VUSION Cloud, on both APIs and graphical interface VUSION Manager. Subscribe to updates to be notified in case of a scheduled maintenance and incidents.
Europe
Operational
VUSION Manager - Europe
Operational
VUSION Cloud API - Europe
Operational
Americas
Operational
VUSION Manager - Americas
Operational
VUSION Cloud API - Americas
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 26, 2025
No incidents reported today.
Mar 25, 2025
Completed -
The scheduled maintenance has been completed.
Mar 25, 16:07 UTC
Mar 25, 16:07 UTC
Verifying -
Verification is currently underway for the maintenance items.
Mar 25, 15:36 UTC
Mar 25, 15:36 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 12:02 UTC
Mar 25, 12:02 UTC
Scheduled -
Dear customers,
As part of our regularly scheduled maintenance, VusionGroup’s Cloud Operations will perform a maintenance on your system. During this maintenance window, our team will be performing essential updates to enhance system performance and security.
This maintenance is planned for maximum three (3) hours, the expected service disruption is around ten (10) minutes. During this maintenance, you may experience minor disturbances on matchings and data integration, and delays in your transmissions. However, you will still be able to use the system as usual throughout the entire maintenance period.
This maintenance is implemented according to best practices, the window is given to allow time for VusionGroup’s engineers to respond to any unforeseen issues that may occur with this change.
Thank you for your understanding,
VusionGroup Team
Please check VUSION Docs for more information: https://ses-esl.atlassian.net/wiki/spaces/VRN
Mar 10, 17:31 UTC
As part of our regularly scheduled maintenance, VusionGroup’s Cloud Operations will perform a maintenance on your system. During this maintenance window, our team will be performing essential updates to enhance system performance and security.
This maintenance is planned for maximum three (3) hours, the expected service disruption is around ten (10) minutes. During this maintenance, you may experience minor disturbances on matchings and data integration, and delays in your transmissions. However, you will still be able to use the system as usual throughout the entire maintenance period.
This maintenance is implemented according to best practices, the window is given to allow time for VusionGroup’s engineers to respond to any unforeseen issues that may occur with this change.
Thank you for your understanding,
VusionGroup Team
Please check VUSION Docs for more information: https://ses-esl.atlassian.net/wiki/spaces/VRN
Mar 10, 17:31 UTC
Mar 24, 2025
No incidents reported.
Mar 23, 2025
No incidents reported.
Mar 22, 2025
No incidents reported.
Mar 21, 2025
No incidents reported.
Mar 20, 2025
No incidents reported.
Mar 19, 2025
No incidents reported.
Mar 18, 2025
Resolved -
Dear customers,
our metrics are showing that the issue is resolved since one hour and all delayed data has been processed.
Our engineers are working with Microsoft Azure to get a root cause on their end.
We thank you for your understanding.
Mar 18, 19:42 UTC
our metrics are showing that the issue is resolved since one hour and all delayed data has been processed.
Our engineers are working with Microsoft Azure to get a root cause on their end.
We thank you for your understanding.
Mar 18, 19:42 UTC
Monitoring -
Dear customers,
Our metrics are showing that issue is resolved and data processing is done as expected.
Our engineers will keep monitoring while we work with Microsoft to get a root cause analysis.
Thank you for your understanding and continuous support,
Your VUSION:Cloud team.
Mar 18, 18:55 UTC
Our metrics are showing that issue is resolved and data processing is done as expected.
Our engineers will keep monitoring while we work with Microsoft to get a root cause analysis.
Thank you for your understanding and continuous support,
Your VUSION:Cloud team.
Mar 18, 18:55 UTC
Identified -
Dear customers,
We have identified that some customers may be impacted by delays or errors in processing data, such as matchings or item updates. Our engineers have pinpointed it to Microsoft Azure network latency.
We have escalated the matter to Microsoft Azure and we are monitoring closely. Our current analysis shows that no data is lost and that it will processed as soon as the issue is resolved.
We will inform you of any changes.
Thank you for your understanding.
Mar 18, 18:49 UTC
We have identified that some customers may be impacted by delays or errors in processing data, such as matchings or item updates. Our engineers have pinpointed it to Microsoft Azure network latency.
We have escalated the matter to Microsoft Azure and we are monitoring closely. Our current analysis shows that no data is lost and that it will processed as soon as the issue is resolved.
We will inform you of any changes.
Thank you for your understanding.
Mar 18, 18:49 UTC
Postmortem -
Read details
Mar 20, 15:30 UTC
Mar 20, 15:30 UTC
Resolved -
The rollback fixed the issue. Situation is back to normal.
We will investigate the root cause and provide a fix.
Thank you for your understanding.
Mar 18, 16:24 UTC
We will investigate the root cause and provide a fix.
Thank you for your understanding.
Mar 18, 16:24 UTC
Update -
We are continuing to monitor for any further issues.
Mar 18, 16:13 UTC
Mar 18, 16:13 UTC
Monitoring -
rollback seems effective. Monitoring is still ongoing.
Mar 18, 16:07 UTC
Mar 18, 16:07 UTC
Identified -
The issue has been identified as a probable issue from this morning's release. The version has been rolled back to the previous one.
Mar 18, 15:59 UTC
Mar 18, 15:59 UTC
Investigating -
Dear customers,
We are currently facing slow integrations and matchings. Delays can be observed on Vusion Manager.
We are currently investigating the issue.
Thank you for your understanding.
Mar 18, 15:25 UTC
We are currently facing slow integrations and matchings. Delays can be observed on Vusion Manager.
We are currently investigating the issue.
Thank you for your understanding.
Mar 18, 15:25 UTC
Completed -
The scheduled maintenance has been completed.
Mar 18, 10:55 UTC
Mar 18, 10:55 UTC
Verifying -
Verification is currently underway for the maintenance items.
Mar 18, 10:30 UTC
Mar 18, 10:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 08:00 UTC
Mar 18, 08:00 UTC
Scheduled -
Dear customers,
As part of our regularly scheduled maintenance, VusionGroup’s Cloud Operations will perform a maintenance on your system. During this maintenance window, our team will be performing essential updates to enhance system performance and security.
This maintenance is planned for maximum three (3) hours, the expected service disruption is around ten (10) minutes. During this maintenance, you may experience minor disturbances on matchings and data integration, and delays in your transmissions. However, you will still be able to use the system as usual throughout the entire maintenance period.
This maintenance is implemented according to best practices, the window is given to allow time for VusionGroup’s engineers to respond to any unforeseen issues that may occur with this change.
Thank you for your understanding,
VusionGroup Team
Please check VUSION Docs for more information: https://ses-esl.atlassian.net/wiki/spaces/VRN
Mar 10, 17:31 UTC
As part of our regularly scheduled maintenance, VusionGroup’s Cloud Operations will perform a maintenance on your system. During this maintenance window, our team will be performing essential updates to enhance system performance and security.
This maintenance is planned for maximum three (3) hours, the expected service disruption is around ten (10) minutes. During this maintenance, you may experience minor disturbances on matchings and data integration, and delays in your transmissions. However, you will still be able to use the system as usual throughout the entire maintenance period.
This maintenance is implemented according to best practices, the window is given to allow time for VusionGroup’s engineers to respond to any unforeseen issues that may occur with this change.
Thank you for your understanding,
VusionGroup Team
Please check VUSION Docs for more information: https://ses-esl.atlassian.net/wiki/spaces/VRN
Mar 10, 17:31 UTC
Mar 17, 2025
No incidents reported.
Mar 16, 2025
No incidents reported.
Mar 15, 2025
No incidents reported.
Mar 14, 2025
No incidents reported.
Mar 13, 2025
No incidents reported.
Mar 12, 2025
No incidents reported.