All Systems Operational

About This Site

You will find here the current status of our platform VUSION Cloud, on both APIs and graphical interface VUSION Manager. Subscribe to updates to be notified in case of a scheduled maintenance and incidents.

Europe Operational
VUSION Manager - Europe Operational
VUSION Cloud API - Europe Operational
Americas Operational
VUSION Manager - Americas Operational
VUSION Cloud API - Americas Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 9, 2026

[Europe] Potential service disruption
Resolved - The incident affecting apa-eu-2.vusion.io and apa-eu-4.vusion.io has been resolved. Services are operating normally.

No action is required from customers.

We apologize for the disruption and thank you for your patience.
Nov 9, 12:47 UTC
Monitoring - Microsoft Azure has reported that the network incident affecting its North Europe region has been mitigated.

Our monitoring confirms a significant improvement. We continue to monitor service stability and the processing of pending label updates.

No action is required from customers.

Thank you for your patience.
Nov 9, 10:29 UTC
Identified - Microsoft Azure is currently experiencing a network infrastructure incident in its North Europe region.

Customers using apa-eu-2.vusion.io and apa-eu-4.vusion.io may experience intermittent issues and delays in label updates. No data or updates are lost. Pending updates are still being processed at a slower rate for impacted stores. No action is required from customers.

Microsoft is working to restore the affected infrastructure. Our teams are monitoring the situation, and we will provide updates as more information becomes available.

We apologize for any disruption and thank you for your patience.
Nov 9, 10:05 UTC

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

[Europe] VUSION Cloud maintenance
Completed - The scheduled maintenance has been completed.
Oct 27, 16:00 UTC
Verifying - Verification is currently underway for the maintenance items.
Oct 27, 15:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 12:00 UTC
Scheduled - Dear customers,

As part of our regularly scheduled maintenance, VusionGroup’s Cloud Operations will perform maintenance on your system. During this maintenance window, our team will be performing essential updates to enhance system performance and security. This maintenance is planned for a maximum of four (4) hours, with an expected service disruption of around ten (10) minutes. During this time, you may experience minor disturbances on matchings and data integration, as well as delays in your transmissions. However, you will still be able to use the system as usual throughout the maintenance period.

This maintenance is implemented according to best practices, and the window is provided to allow VusionGroup’s engineers to respond to any unforeseen issues that may occur with this change.

We would also like to inform you that since June 2026, we have resumed the Access point endpoint migration started in 2024. Official communication can be found here : https://ses-esl.atlassian.net/wiki/spaces/VRN/pages/6106742787/30+03+2026+June+2026+Access+point+endpoint+migration

Thank you for your understanding and continued trust.

VusionGroup Team

Please check VUSION Docs for more information: https://ses-esl.atlassian.net/wiki/spaces/VRN/overview
Oct 13, 16:08 UTC

Oct 26, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage