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You will find here the current status of our platform VUSION Cloud, on both APIs and graphical interface VUSION Manager. Subscribe to updates to be notified in case of a scheduled maintenance and incidents.

Europe Operational
VUSION Manager - Europe Operational
VUSION Cloud API - Europe Operational
Americas Operational
VUSION Manager - Americas Operational
VUSION Cloud API - Americas Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[Americas] VUSION Cloud maintenance Apr 21, 2026 07:00-10:00 UTC

Dear customers,

As part of our regularly scheduled maintenance, VusionGroup’s Cloud Operations will perform maintenance on your system. During this maintenance window, our team will be performing essential updates to enhance system performance and security.

This maintenance is planned for a maximum of three (3) hours, with an expected service disruption of around ten (10) minutes. During this time, you may experience minor disturbances on matchings and data integration, as well as delays in your transmissions. However, you will still be able to use the system as usual throughout the maintenance period.

This maintenance is implemented according to best practices, and the window is provided to allow VusionGroup’s engineers to respond to any unforeseen issues that may occur with this change.

We would also like to inform you that starting June 2026, we will resume the Access point endpoint migration started in 2024. Official communication can be found here :
https://ses-esl.atlassian.net/wiki/spaces/VRN/pages/6106742787

Thank you for your understanding and continued trust. VusionGroup Team Please check VUSION Docs for more information: https://ses-esl.atlassian.net/wiki/spaces/VRN

Posted on Apr 14, 2026 - 15:10 UTC

[Europe] VUSION Cloud maintenance Apr 28, 2026 11:00-15:00 UTC

Dear customers,

As part of our regularly scheduled maintenance, VusionGroup’s Cloud Operations will perform maintenance on your system. During this maintenance window, our team will be performing essential updates to enhance system performance and security. This maintenance is planned for a maximum of four (4) hours, with an expected service disruption of around ten (10) minutes. During this time, you may experience minor disturbances on matchings and data integration, as well as delays in your transmissions. However, you will still be able to use the system as usual throughout the maintenance period.

This maintenance is implemented according to best practices, and the window is provided to allow VusionGroup’s engineers to respond to any unforeseen issues that may occur with this change.

We would also like to inform you that starting June 2026, we will resume the Access point endpoint migration started in 2024. Official communication can be found here : https://ses-esl.atlassian.net/wiki/spaces/VRN/pages/6106742787

Thank you for your understanding and continued trust. VusionGroup Team Please check VUSION Docs for more information: https://ses-esl.atlassian.net/wiki/spaces/VRN

Posted on Apr 14, 2026 - 15:09 UTC
Apr 14, 2026

No incidents reported today.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026
Completed - The scheduled maintenance has been completed.
Mar 31, 09:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 08:03 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 30, 13:40 UTC
Scheduled - Dear Customer,

On March 31, 2026, we will perform an update to the TLS/HTTPS certificates used for all vusion.io web interfaces.

As part of this update, the certificate chain will be adjusted by removing the public root certificate. This change aligns with best security practices, as some strict authentication systems may reject certificate chains that include the root certificate.

Please note:
-The certificate itself remains unchanged
-There is no impact on security, validity, or encryption
-No service disruption is expected

This update is not related to any vulnerability or security incident. It is a hotfix done to ensure broader compatibility and compliance with industry standards.

https://ses-esl.atlassian.net/wiki/spaces/VRN/pages/6104186908/30+03+2026+Hotfix+Update+of+vusion.io+certificates+on+the+31+03+2026

Kind regards,
Vusion Cloud Team

Mar 30, 13:40 UTC