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You will find here the current status of our platform VUSION Cloud, on both APIs and graphical interface VUSION Manager. Subscribe to updates to be notified in case of a scheduled maintenance and incidents.

Europe Operational
VUSION Manager - Europe Operational
VUSION Cloud API - Europe Operational
Americas Operational
VUSION Manager - Americas Operational
VUSION Cloud API - Americas Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[Americas] VUSION Cloud maintenance Jul 21, 2026 07:00-10:00 UTC

Dear customers,

As part of our regularly scheduled maintenance, VusionGroup’s Cloud Operations will perform maintenance on your system. During this maintenance window, our team will be performing essential updates to enhance system performance and security.

This maintenance is planned for a maximum of three (3) hours, with an expected service disruption of around ten (10) minutes. During this time, you may experience minor disturbances on matchings and data integration, as well as delays in your transmissions. However, you will still be able to use the system as usual throughout the maintenance period.

This maintenance is implemented according to best practices, and the window is provided to allow VusionGroup’s engineers to respond to any unforeseen issues that may occur with this change.

We would also like to inform you that since June 2026, we have resumed the Access point endpoint migration started in 2024. Official communication can be found here :
https://ses-esl.atlassian.net/wiki/spaces/VRN/pages/6106742787/30+03+2026+June+2026+Access+point+endpoint+migration

Thank you for your understanding and continued trust.

VusionGroup Team

Please check VUSION Docs for more information: https://ses-esl.atlassian.net/wiki/spaces/VRN/overview

Posted on Jul 15, 2026 - 07:52 UTC

[Europe] VUSION Cloud maintenance Jul 28, 2026 11:00-15:00 UTC

Dear customers,

As part of our regularly scheduled maintenance, VusionGroup’s Cloud Operations will perform maintenance on your system. During this maintenance window, our team will be performing essential updates to enhance system performance and security. This maintenance is planned for a maximum of four (4) hours, with an expected service disruption of around ten (10) minutes. During this time, you may experience minor disturbances on matchings and data integration, as well as delays in your transmissions. However, you will still be able to use the system as usual throughout the maintenance period.

This maintenance is implemented according to best practices, and the window is provided to allow VusionGroup’s engineers to respond to any unforeseen issues that may occur with this change.

We would also like to inform you that since June 2026, we have resumed the Access point endpoint migration started in 2024. Official communication can be found here : https://ses-esl.atlassian.net/wiki/spaces/VRN/pages/6106742787/30+03+2026+June+2026+Access+point+endpoint+migration

Thank you for your understanding and continued trust.

VusionGroup Team

Please check VUSION Docs for more information: https://ses-esl.atlassian.net/wiki/spaces/VRN/overview

Posted on Jul 15, 2026 - 07:54 UTC
Jul 15, 2026

No incidents reported today.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026
Resolved - The Microsoft Azure incident affecting the infrastructure behind the **apa-eu-2.vusion.io** endpoint has been resolved.

Services have returned to normal operation, and any delayed messages have been processed. No data was lost during the incident.

We will continue to monitor the platform to ensure service stability.

Jul 1, 16:01 UTC
Monitoring - Microsoft has mitigated the Azure incident affecting the infrastructure behind the apa-eu-2.vusion.io endpoint.
Customers may still experience residual delays in data transmission while the service fully recovers.
No data has been lost. Any delayed messages and events remain queued and will continue to be processed.
We are monitoring the situation closely and will provide a further update once the service is fully stable.

Jul 1, 14:36 UTC
Identified - Dear VusionCloud users

We are currently experiencing a service disruption caused by an ongoing Microsoft Azure incident affecting the infrastructure hosting the **apa-eu-2.vusion.io** endpoint.

**Impact**
Customers using the **apa-eu-2.vusion.io** endpoint may experience delays in data transmission and processing.

**Important:** No data is being lost. Messages and events are being queued and will be processed once the Azure service is fully restored.

Our teams are actively monitoring the situation and the incident at Microsoft. We will provide updates as soon as more information becomes available or the incident is resolved.

We apologize for the inconvenience and appreciate your patience.

Jul 1, 08:29 UTC