The campaign has started and is running as expected.
For more information about this process, please don't hesitate to read our documentation and reach our to your support for details.
Thank you for your understanding, VusionGroup team
Posted Jun 04, 2025 - 17:46 UTC
Scheduled
Dear customers,
As part of our continuous improvement process, VusionGroup’s Cloud Operations will perform a campaign update on all VusionGroup's access points (VGates and Cloudpoint), with the roll-out of Version 2.6.1.
This update, will be deployed automatically and progressively to ensure optimal performances and service continuity, starting from June 1st, 2025 and for approximately one (1) month.
The update procedure includes: • An update phase (~10 minutes) • A reboot phase (~1–2 minutes) To ensure business continuity and no interruption of service at the store level, access points will not be updated simultaneously. During the update of an individual access point, connected devices (such as labels) will temporarily switch to another access point, then reconnect to their original one after the update.