The incident affecting apa-eu-2.vusion.io and apa-eu-4.vusion.io has been resolved. Services are operating normally.
No action is required from customers.
We apologize for the disruption and thank you for your patience.
Posted Nov 09, 2026 - 12:47 UTC
Monitoring
Microsoft Azure has reported that the network incident affecting its North Europe region has been mitigated.
Our monitoring confirms a significant improvement. We continue to monitor service stability and the processing of pending label updates.
No action is required from customers.
Thank you for your patience.
Posted Nov 09, 2026 - 10:29 UTC
Identified
Microsoft Azure is currently experiencing a network infrastructure incident in its North Europe region.
Customers using apa-eu-2.vusion.io and apa-eu-4.vusion.io may experience intermittent issues and delays in label updates. No data or updates are lost. Pending updates are still being processed at a slower rate for impacted stores. No action is required from customers.
Microsoft is working to restore the affected infrastructure. Our teams are monitoring the situation, and we will provide updates as more information becomes available.
We apologize for any disruption and thank you for your patience.
Posted Nov 09, 2026 - 10:05 UTC
This incident affected: Europe (VUSION Manager - Europe, VUSION Cloud API - Europe).