A fix has been implemented and we are monitoring the results.
Posted Jan 23, 2026 - 10:14 UTC
Identified
Dear customers
On January 23th, 2026, at 4:48 AM UTC, a subset of customers experienced a disruption to their Access Points (APs), which intermittently lost connection to VUSION Cloud. Issue is primarly linked to a certificate issue on VTransmit 001t005.
Our cloud engineers are working on a workaround and are expecting a solution shortly
We would like to thank you for your understanding.
Posted Jan 23, 2026 - 10:01 UTC
This incident affected: Europe (VUSION Manager - Europe).