The scheduled maintenance is now over. Although unrelated to the maintenance, SubOne users are currently facing an incident with Access Point connectivity. Please refer to the on-going incident. All other services are operational.
Posted Jan 20, 2026 - 15:19 UTC
Update
Maintenance operations are now over. We will continue monitoring closely for a few hours.
Posted Jan 20, 2026 - 11:05 UTC
Verifying
Verification is currently underway for the maintenance items.
Posted Jan 20, 2026 - 10:35 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 20, 2026 - 08:01 UTC
Scheduled
Dear customers,
As part of our regularly scheduled maintenance, VusionGroup’s Cloud Operations will perform maintenance on your system. During this maintenance window, our team will be performing essential updates to enhance system performance and security.
This maintenance is planned for a maximum of three (3) hours, with an expected service disruption of around ten (10) minutes. During this time, you may experience minor disturbances on matchings and data integration, as well as delays in your transmissions. However, you will still be able to use the system as usual throughout the maintenance period.
This maintenance is implemented according to best practices, and the window is provided to allow VusionGroup’s engineers to respond to any unforeseen issues that may occur with this change.